How to add your business to Apple Maps

Who should list on Apple Maps

• Businesses with many customers on iPhone: cafes, salons, clinics, gyms, boutiques in metro areas.
• Anyone whose Apple Maps pin is wrong or whose place card shows old hours.

You can skip it if

• You have no business documents in the business name yet. Organisation verification will be hard; get your Google profile and paperwork sorted first.

Free or paid?

• What's free

  Apple says businesses can claim and update their place cards for free.

• What's paid

  Apple Business also has paid device-management features. You don't need those to manage your Maps listing.

How to list on Apple Maps

1. 1

   Sign up at business.apple.com

   Enter your organisation's name, website (optional, but Apple says it can speed up verification) and address. Use a real person's name for the account. Apple returns sign-ups with names like "Admin".

2. 2

   Confirm your email and phone

   Apple sends codes to both. Add apple.com to your allowed senders so these and later emails don't land in spam.

3. 3

   Verify your organisation

   You get 60 days. Pick two methods, for example uploading a utility bill or lease and adding a DNS record on your website's domain. Apple deletes unverified organisations after the window ends.

4. 4

   Add your location

   Go to Brands, then Locations, and add your business. Search for it first; if it's already on Maps, select it instead of creating a new one.

5. 5

   Put the pin on the right building

   Drag the map or use satellite view so the pin sits on your entrance. Then set your display name, main category, phone with country code and website.

6. 6

   Set hours and finish

   Add opening hours, choose or create your brand, and submit. After verification you can add photos and action buttons like calls or bookings.

How verification works

• Organisation verification needs two methods. Options include a business ID (Apple lists D-U-N-S numbers), a DNS record on your domain, or uploading documents such as a business licence, lease or utility bill.
• Apple says this can take up to five business days, and longer when it's busy.
• If your location already exists on Maps, Apple may offer a phone call to the number it has on file. You enter the four-digit code from the call.
• If someone else already manages your location, you can request a transfer with supporting documents. Apple says that review can also take up to five business days.

Common problems

• Verification emails never arrive

  Apple specifically warns about mail filters. Allow all apple.com addresses, then check spam.

• "This location is already managed"

  Another organisation has claimed it, sometimes an old agency. Add it anyway, then request a transfer with your documents.

• Old help articles mention Business Connect

  Apple Business Connect is now part of Apple Business. If you used Business Connect before, you can sign in to Apple Business with the same Apple Account.

Questions